“There will be more cost allocated to technology, where one can facilitate minimum human interaction,” said Kolathu. Guests must complete a Health Declaration Form upon check in. Usually, these policies are mentioned on the guest registration card which is signed by the guest at the time of check-in.. This will also ensure the safety and confidence of our guests for the hotel. In preparation for the hotel industry’s ‘new normal’ Hotel Sogo is implementing various ways of ensuring the safety and security of its guests and employees against the spread of Covid19 virus. The best case seems to point to a drop in occupancy from 66% in … 2021 Mandatory Quarantine Philippines Guide: Protocols, Quarantine Hotels, and More! ZEN eManager also includes a dedicated revenue manager for your hotel to ensure hotel rates are optimal with costs and to get maximum profits. If your hotel has a strong online presence, people most likely pick your hotel as a place to stay. Right now, trial lawyers and ambulance chasers are busy filing suits against businesses opening up before … Prioritize guest satisfaction We'd love to hear what you are doing to adapt your hotel to these new changes. It remains uncertain if these new operational standards and procedures will be transitional or a permanent pivot-the evolution of airport security after 9/11 might be a good analogue. As the restrictions are starting to ease across Southeast Asia, hoteliers need to be ready and prepare their operations for the “new normal”. 2. Housekeeping is often the single-largest controllable expense in a hotel operation and the use of technology, together with new procedures, has the potential to reduce labor cost by double digits. It is important for all companies to embrace the new normal by adhering to social distancing at the workplace, exercising best hygiene practices and complying with the health control guidelines in daily operations,” says Leong. SOP helps in maintaining quality and consistency of service and standard's in your hotel. Loading… Hoteliers are often faced with persistent challenges on how…. Adopting solutions that can minimize physical interactions via the use of mobile apps, in addition to streamlining the hotel operations, can reduce unnecessary stress over the new additional tasks. Together with Front office they form the Rooms Division in large hotels. Hotel Operations in the New Normal. Regardless of the direction hotel operations take, the desire to travel will always remain strong—the “aspirational guest” has not disappeared. For automotive sector players, it is … Hoteliers should therefore keep in mind that hotel operations will drastically change from Pre-COVID-19 as long-term safety measures are now required. New Optii Solutions playbook focuses on hotel operations. *based on six Impact Models: Severity Categories 1-6, average of Category 3 & 4 – the entire model is included at the end of this article. 4 Things That You Can Do in Your Hotel During the Community Quarantine, Why Hotel Decor Can Make a Huge Difference in Guest Satisfaction, New Normal, New Travel Rules: This is How Travel Will Change After the Pandemic, How to Boost Your Hotel’s Online Popularity and Be Generation Z Guests’ Top Choice, The Power of Hotel Staff and How to Keep Them Engaged in Their Work, 5 Hotel Tips on How to Handle Overbookings, 5 Ways Hotels Can Provide Great Customer Experience During A Global Crisis, A Comparative Guide: Best Revenue Management Solutions for Hoteliers in the Market Right Now, Hotels That Are Open To Changes Will Always Win In The Long Run, 5 Winning Strategies on Increasing Hotel Occupancy Rates, Why Independent Hotels Can Dominate the Industry After the Community Quarantine, Why Independent Hotels Need an All-in-One System To Run Effectively, 5 Major Changes to Expect In The Hospitality Industry When the Quarantine Ends, Why Online Payments are The Most Preferred Payment Method by Hotel Guests, Prevent Hotel Theft Through Good Employee Compensation, Pangasinan Hundred Islands Travel Guide: All The Things You Must Know Before Visiting, Latest Philippines Tourism News: PH Includes Czech Republic in Travel Ban List Due to New COVID Variant, 10 Best Quezon City Tourist Spots Not to Miss for a Fun Adventure, Mindanao Beyond Chaos: Discovering The Colorful Mindanao Culture, Philippine Culture: What Makes the Filipinos Different From the Rest of the World, 2021 Quarantine Philippines Guide: Stringent & Mandatory Quarantine Process. 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